[Hack In The Box]Wireless world demands tighter security

Erica Gregan manages 13 cafes across Sydney but she's aware of her blind spots. "I do coffee - that's what I know," she says from the company's Wi-Fi-enabled outlet at CarriageWorks in Redfern. The online security of her company and customers, however, is left to an expert. GG espresso - operated with her husband, George - has offered internet access for about five years and the business has benefited, especially from repeat visits. "I think people probably stay longer because of it. So they come to a cafe for a meeting and then think: 'I might work from here,'" she says. Gregan understands what it means to customers to lose information, having once left a BlackBerry in a taxi.She is also an advocate of people taking responsibility for their online safety and for the safety of customers. "The threats are always there and the viruses are always out there," she says.

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