VMware Australia and New Zealand managing director Paul Harapin said that companies taking up cloud run the risk of ending up in a Hotel California relationship with US cloud providers — where you can check in, but never leave. Local cloud provider Harbour IT's general manager for NSW, Michael Giusti, said that one of the clauses that his clients found the most important when formulating cloud contracts pertained to how the company intended to exit the relationship. "The biggest pieces are 'what's my transition out'," he said. With some American cloud providers, this can be difficult, according to Harapin, who said that many had a "Hotel California" mentality. "Amazon is a proprietary lock-in Hotel California," he said.

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