This is a program that delivers: It's short, read by a likable and upbeat author, and well illustrated with vignettes of conversational success. The sophisticated principles show solid thinking, yet they're delivered with the geniality of your favorite meteorologist. Easy-to-follow lessons and Gabor's positive delivery make this an empowering listening experience. The sections on nonverbal language, culture, and situational expectations are astute and help make this a comprehensive guide to making contact with strangers. An enjoyable lesson on a life skill that is becoming increasingly important to people in all walks of life.
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